Privacy Policy

This Privacy Policy sets out the privacy policies and practices for Pacific Place Pharmasave (the “Pharmacy”) with respect to the collection, use, and disclosure of personal information in connection with pacificplacepharmasave.com (the “Website”). This Privacy Policy may be updated by the Pharmacy giving reasonable notice of the revised terms (including by e-mail or by posting on the Website), and this Privacy Policy may be supplemented or modified by agreements entered into between the Pharmacy and an individual from time to time.  In this Privacy Policy, “personal information” means any information about an identifiable individual, as further defined under applicable Canadian laws.

Collection and Use of Personal Information

The Pharmacy may collect personal information from a user of the Website (the “Site User”) when the Site User uses the Pharmacy website. The Pharmacy may use such personal information as is reasonably required to process the Site User’s registration for the Website and/or to provide information and other features on the website that may be useful  to the Site User.

Contact information that the Site User provides to the Website may be used to contact him or her in connection with the Website. For instance, depending on which services the Site User has subscribed to and which privacy preferences the Site User has indicated to the Pharmacy, the Pharmacy may use the Site User’s contact information to provide notices regarding changes to the Website or regarding new or updates to the services or products.

The Pharmacy may collect and analyze non-personal information to evaluate how visitors use the Website, including non-personal information about usage and service operation that is not associated with a specific personal identity.  The Pharmacy also automatically receives and records information on the Pharmacy’s server logs, which information may include the Site User’s computer’s IP address and “cookie” information. The Pharmacy uses the Site User’s IP address to help identify the Site User, gather broad demographic information about the Pharmacy’s users, diagnose problems with the Pharmacy’s systems, and administer the Website.  A cookie is a small text file that is stored on the Site User’s computer and cannot read data off of the Site User’s computer. The only information a cookie can collect is information supplied by the Site User.

The Pharmacy collects demographic and profile data in connection with the Website and uses such data to tailor each Site User's experience at the Website and displaying the content according to the Site User’s preferences.

The Pharmacy may use customer information for additional purposes that may be identified at or before the time that the information is collected. The Pharmacy will hold the personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required or permitted by law.

The Pharmacy may share personal information with third-party subcontractors and agents who work on the Pharmacy’s behalf and third party service providers to who provide advice and services in relation to the website or in relation to products or services featured on the website.  Such third parties do not have the right to use personal information beyond what is necessary to assist the Pharmacy and they are contractually obliged to maintain confidentiality and security of the personal information and are restricted from using such information in any way not expressly authorized by the Pharmacy.

Disclosure of Personal Information

The Pharmacy may disclose personal information as follows:

• to third party service providers and to affiliated entities in order to carry out work on behalf of the Pharmacy in relation to the website,
• to law enforcement agencies for the purposes of investigating fraud or other offences,
• to legal, financial, insurance, and other advisors or in connection with the sale, reorganization, or management of all or part of its business or operations, and
• as consented to by the Site User from time to time, including to fulfill any other purposes that are identified when the personal information is collected.

The Pharmacy will not use or disclose personal information for purposes other than those for which it was collected, except with the Site User’s consent or as required or permitted by law.  Consent may be express or implied, and given in writing by using or not using a check-off box, electronically, orally, or by the Site User’s conduct, such as accessing the Website and/or use of the services or products provided by the Website.

Storage of Personal Information

Personal information collected by the Website is stored on servers in the United States. The personal information may also be managed by a third party processor on the Pharmacy’s behalf. While the law in the United States is less stringent than the laws applicable to Canada, the Pharmacy will process and transmit the Site User’s personal information in accordance with this Privacy Policy and applicable data protection or privacy legislation.

While in another jurisdiction for processing, the information may be accessed by the courts, law enforcement, and national security authorities.

Cookies and IP Addresses

The Website is entitled to use cookies to deliver content according to the Site User’s preferences and to save the Site User’s password so that the Site User is not required to re-enter it while the Site User uses the Website.

Links

The Website may contain links to other websites. The Pharmacy is not responsible for the privacy practices or the content of such websites. The Site User should review the privacy policies of the websites that he or she visits.  This Privacy Policy applies solely to information collected by the Pharmacy with respect to the Website.

Security

The Pharmacy protects against the loss, misuse, and alteration of personal information with security measures appropriate to the sensitivity of the information, including through the use of physical, organizational, and technological measures and appropriate training of employees. However, it is possible that any information transmitted via the Internet may be intercepted by unknown third parties. The Pharmacy is not responsible for the transmission of personal information that is disclosed or becomes transmitted through no omission or act of the Pharmacy.

Opt-Out

When appropriate, Site Users are given the opportunity to (i) opt-out of receiving communications from the Pharmacy, (ii) remove their personal information from the Pharmacy’s records, or (iii) elect to no longer receive services from the Pharmacy. If the Site User wishes to opt-out of receiving further communications, please contact the Pharmacy’s by email or phone using the contact information provided below.

Corrections/Contact

The Site User may contact the Pharmacy to modify or correct any of his or her personal information that is under the Pharmacy’s control. The Site User may also direct a written complaint regarding compliance with this Privacy Policy to the Pharmacy and, within a reasonable time upon receiving the written complaint, the Pharmacy will ask the Pharmasave regional office to conduct an investigation into the matter. Within a reasonable time of concluding the investigation, the Pharmasave regional office will inform the Site User whether the complaint will be allowed or denied. If the Pharmasave regional office allows the complaint, the Pharmacy will take appropriate measure necessary to rectify the source of the complaint.

Contact

If the Site User has any questions about this Privacy Policy, the Pharmacy’s privacy practices in connection with this Website, or the Pharmacy’s collection, use, disclosure, or retention of the Site User’s personal information in connection with this Website, including with respect to use of service providers in the United States, please contact the Pharmacy as follows:

Pacific Place Pharmasave
Attention: Store Manager
Address: Suite 958B, 999 36th Street NE Calgary, Alberta T2A 7X6

Pacific Place Pharmasave #393

Suite #958B, 999 36th Street N.E. Calgary, AB, Canada T2A 7X6

Phone 403-768-0202
Fax 403-768-0201

Product Catalog

Refill Prescription(s)

Alberta College of Pharmacists Information

Pharmasave #: 393

Proprietor: Pacific Mall Pharmacy Ltd.

Contact: Brent Grantham

Phone: (403) 768-0202

email: This email address is being protected from spambots. You need JavaScript enabled to view it.

ACP Pharmacy License: 2557

Licensee: Ankita Craiciu, License:11726

Licensed by the Alberta College of Pharmacists. For more information please contact the college at the following website: Alberta College of Pharmacists

If a problem arises that was not resolved satisfactorily at the pharmacy, please contact the Alberta College of Pharmacists at the following link: Patient Concerns

The name and practice number of any regulated member who provides a pharmacy service to a patient or who engages in the practice of pharmacy with respect to the patient will be made available upon request.

To view the pharmacy license click here...

Influenza Immunization Program

Program for 2016/2017

Getting your flu vaccination remains the most effective way of reducing the morbidity and mortality associated with this disease. We are very fortunate to live in Alberta which has a free immunization program annually for its residence. Our pharmacists at Edmonton Trail Pharmasave are trained and licensed to administer the vaccination.

This year Alberta Health has ordered a larger supply of vaccine and is not expected to have any shortages based on expected demand. The vaccination program is scheduled to begin on October 24th 2016. This program is free of charge to all Albertan citizens.

We do not require appointments to administer the flu vaccine, so please come by after the start date of the program and get your shot. Pharmacist can only administer the vaccination to patients that are 9 years of age and older.

Flu (Influenza) Frequently Asked Questions

The following FAQs were adapted from MyHealth.Alberta.ca and have been provided here for your convenience. Please check MyHealth.Alberta.ca for up to date information.

Influenza is an infection of the nose, throat, and lungs (respiratory tract) that is caused by a virus. Influenza can happen any time of year, but most cases happen in the winter months.

Influenza is spread through the air. The virus gets in the air when someone with the disease coughs, sneezes, or even talks. People who breathe in the virus can get sick. It can also be spread by touching objects that have been coughed or sneezed on by someone with the virus.

Most people who get sick with influenza get better. But, influenza causes about 20,000 people to get admitted to the hospital and about 4,000 deaths in Canada each year. There is a higher risk of getting complications from influenza for:

• babies
• pregnant women
• people 65 and older
• children 6 months up to 5 years
• people with chronic health problems

Complications of influenza can include pneumonia, ear and sinus infections, and dehydration. Influenza can also make chronic medical problems (e.g., congestive heart failure, asthma, diabetes) worse.

The symptoms of influenza can include:

• fever (temperature of 38.5 oC or 101.3 oF or higher) that starts suddenly
• cough
• headache
• muscle aches
• loss of appetite
• feeling tired

• Get the influenza vaccine. Influenza vaccine is a very effective way to protect people from getting sick with influenza. You need to get immunized every year because the influenza viruses change. A new vaccine is made each year to protect against the viruses most likely to cause illness in that year. The best time to get immunized is in October or November, but you can get immunized any time during influenza season.
• Wash your hands with soap and water or clean your hands with a hand sanitizer that has alcohol in it. 
• Cover your mouth and nose with your arm or a tissue when you cough or sneeze.
• Stay home and rest when you are sick.

Yes. In Canada, vaccines undergo laboratory and field-testing. They must pass a strict licensing procedure with the federal government before they can be used. Once a vaccine has been approved for use, every lot is tested for safety and quality. You can’t get influenza disease from the influenza vaccine.

Yes. Influenza vaccine is needed every year because influenza viruses change from year to year. It’s not unusual for new influenza viruses to appear each year. When viruses change, so do the vaccines.
The World Health Organization identifies the strains of influenza that they predict will be the most common during the upcoming season. This information is used to develop the influenza vaccine to protect against these strains. The immunity you get from your vaccine decreases over time, which means you need to get immunized every year to stay protected (even if you've been immunized against the same strain before). To protect yourself against influenza, get immunized every year. Make it part of your fall routine.

If you currently live, work, or go to school in Alberta, you can get immunized for free at any of the Alberta Health Services influenza immunization clinics, but NOT at our pharmacy since special paperwork needs to be completed. For example, if you usually live in Nova Scotia but are working in Alberta, or you live in Ontario but are going to university in Alberta, you are eligible for the vaccine for free.

Getting immunized is one of the best ways to prevent influenza. It’s a good idea for everyone in Alberta to get immunized, even healthy people not at risk of complications. If you have influenza, you can be sick for 5 to 10 days, but it can take weeks to fully recover. By protecting yourself, you help protect people around you who are at risk of complications from influenza. If more people are protected, less people will get sick from influenza.

It’s a good idea for everyone to get immunized for influenza every year. Influenza vaccine is the best way to decrease the chances that you will get influenza and spread it to others.

If you are pregnant (or planning to get pregnant), it’s safe to get immunized with the inactivated influenza vaccine.
If you are breastfeeding, it’s safe to get the inactivated or live influenza vaccine.
For more information, see: Influenza Immunization Information if You are Pregnant, Breastfeeding, or have a Newborn

If you have a latex allergy, you can get the vaccine. There is no latex in the vaccine or the vaccine packaging.

It’s safe to get the inactivated influenza vaccine if you take any type of medicine. If you aren’t sure or have questions, talk to your healthcare provider.
If you take antiviral medicine, the live influenza vaccine might not work well or it may affect how your medicine works. Don’t get the live vaccine until 48 hours after you have stopped taking antiviral medicine. If you get the live influenza vaccine, don’t take any antiviral medicine for 2 weeks unless your doctor tells you to. If you have any questions, talk to your doctor.

The inactivated influenza vaccine can be given at the same time as other vaccines. Often, the pneumococcal vaccine and routine childhood vaccines are given at the same time as the influenza vaccine.

Tell your immunizing pharmacist, or nurse if you (or your child) have had a live vaccine in the past 4 weeks or if you plan to get any other live vaccines. Live vaccines can interfere with each other if they aren’t given at the same time or spaced out as needed. Live vaccines include:

• measles, mumps, rubella (MMR)
• chicken pox (varicella)
• yellow fever

If you have donated blood, you don’t have to wait to get immunized. If you get the inactivated or live nasal influenza vaccine, go to the Canadian Blood Services website at www.blood.ca or call 1-888-236-6283 before you donate blood.

It takes about 2 weeks after getting the vaccine to be protected from influenza. You can be protected for up to 1 year. The vaccine won’t protect you from colds or other respiratory illnesses not caused by influenza.

How well the influenza vaccine works can vary widely from season to season. It also depends on the age and health of the person being immunized. When the influenza strains in the vaccine are the same as the strains in the community, there are benefits from immunization in preventing influenza illness in healthy adults and older children. Even for older adults and people with medical problems, the influenza vaccine still may provide some protection. Research shows that the vaccine can decrease:

• complications in people that are high-risk
• pneumonia, hospital admissions, and deaths in older adults
• doctor visits, hospital admissions, and deaths in high-risk people between 18 and 64

For more information, see:
Influenza Vaccine
Influenza (Seasonal Flu)

Medication Reviews

What is a Comprehensive Medication Review?

A Comprehensive Medication Review is a service provided, by your pharmacist, which helps you better manage your medications and medical conditions. This service is provided to eligible Albertans, free of charge.

Your pharmacist will:

Identify your unique health goals

Ensure you understand how to properly take each of your medications and why you are taking them

Provide you with a take home list of all current prescription and over the counter medications, supplements and natural health products

Identify any potential or existing drug therapy problems and develop a plan of action to resolve them

Develop a follow-up plan that helps you achieve your unique health goals and ensures that any issues identified are communicated to other health care professionals involved in your care

What is the time commitment involved?

A pharmacist will sit down with you in one of our private counseling areas and spend approximately 30 to 45 minutes, one-on-one, to perform your individualized medication review.

What should I bring to the appointment?

It’s a good idea to bring your Alberta Health Care card and all of your prescription and over the counter medications, supplements, and natural health products.

How do I know if I'm eligible?

Once yearly, as an Albertan, with a current Alberta Health Care card, you qualify for a comprehensive medication review at no charge, if you meet the following criteria:

• You have at least 1 of the following chronic conditions:
  • High Blood Pressure, Heart Failure or Heart Disease, Diabetes (Type 1 or 2), Asthma or COPD, Mental Illness
  • AND you take 3 different prescription drugs, OR you take 2 different prescription drugs and insulin 
• OR
  • You have at least 2 of the following chronic conditions: High Blood Pressure, Heart Failure or Heart Disease, Diabetes (Type 1 or 2), Asthma or COPD, Mental Illness
• OR
  • You have at least 1 of the following chronic conditions: High Blood Pressure, Heart Failure or Heart Disease, Diabetes (Type 1 or 2), Asthma or COPD, Mental Illness AND 1 of the following risk factors: Obesity, Addictions (including tobacco)

If you are not sure if you are eligible one of our pharmacists would be happy advise you.